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How to balance the till at the end of the day

To balance the till, follow this procedure :

  1. From the File menu select Till Balance Functions or Till Balance > End Of Day depending on your configuration

This will display a warning messages that alerts the user to the fact that uncompleted transactions may be still open and therefore they are given the choice to continue or to finish any transactions. 

  1. Select Yes or No to the Warning message

By choosing Yes all other POS screens are closed, By choosing No the user is able to complete any transactions

  1. Sign On using the Sales person code and password.

This will display all tender types available at the store even if no amount has been tendered since the last till balance.  Any tender that needs to be counted will display in black.  Non-countable tenders will be greyed out.  A value in both the Expected and Counted columns will be displayed if they have been used since the last till balance. The first countable tender will be highlighted.  This will normally be Cash.

  1. Enter Cash Count

Use the Enter key or double click on a countable line to display the Cash count grid.  Enter the number for each denomination in the till.  Select OK or press Enter to accept the values entered, close the screen and move to the next tender to be counted. For example, if there are 3 notes of $20, enter 3 against denomination $20.

  1. Enter other countable tenders  

Either type in a value for each transaction so they total or enter a single value for your confirmed total i.e. to match the totals from the EFTPOS settlement printout.  Use the down arrow on the keyboard to add another line.

**Sites using INTEFTPOS (Integrated EFTPOS) will only need to enter values against manual card tenders where INTEFTPOS has been temporarily out of action (e.g. the bank connection is down)

Use the down arrow or click on the next line if there is no value to be entered against a particular countable tender.  The Variance column will not display if the user does not have security to view variances.

  1. when all denominations have been entered, for all payment methods, the variance should be 0

If the variance is not 0, it means that the physical till balance could not be matched with the system. The denominations entered must be checked to make sure they are correct.

  1. The float amount is defaulted into the Float field.

The float field will be populated once Cash has been counted.  If float has not been set as Fixed on the Warehouse / POS Setup screen the F5 Change Float option will be available.  The Cash To Bank field equals the Counted Cash amount less the Float amount.

The float value will be the same as the counted Cash value when the count is less than the standard float e.g. Cash counted is $190.00 and float is usually $200 then the float will be temporarily reduced to $190.00.  This will be ‘topped up’ to the normal float value if sufficient cash is counted the next day.  

  1. Use the function key <F9> to complete.
  2. If there are any variance a confirmation message is displayed.  Use <ENTER> to confirm or <TAB> and <ENTER> to return to the End Of Day function.
  3. If confirmed, the Till Balance Report is printed.