How to process a customer order pick up

This is relevant for:

1. Log in using the sales person sign-on code and password
2. From the POS File menu select Customer Order
3. Use the F5 Order Search button to find and load an existing customer order OR Functions / Pack Orders OR scan the customer order docket barcode

Only orders with outstanding quantities will display in the search list

4. Click F9 Pack / Pay button. Markitems being picked up or use the F6 Pick Up All option for items being collected by the customer.  You can only pick up packed items.
   
   
   
5. Click OK button to display the Customer Order Payment screen

In this example, the Pick Up Total is for $271.85, $100 has already been deposited (Total Paid) and an additional $175.85 (Balance Due) is required to pick up the selected products

The amount being paid can be in excess of the Balance Due if there are still outstanding items on the order. The extra amount will sit as a deposit towards the next pick up.

5. Click OK after entering the amount to be paid
6. Select the payment type and process the payment

This creates both a customer order docket (for the payment made) plus a sales transaction for the items picked up.

The sales docket indicates that the payment type was CustOrderPickup. The customer order docket indicates the actual tender/s used for the deposit payment.

Quantities picked up will have moved to the Taken column when the order is re-loaded.